Last Updated: Aug 2026

At Icelira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.icelira.com, purchase our products, or interact with our services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Website and Services.

1. Information We Collect

To provide you with the best shopping experience, we may collect the following types of information.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information including:

•      Full name

•      Email address

•      Phone number

•      Billing address

•      Shipping address

•      Payment information (processed securely through third-party payment providers)

•      Order history

•      Customer service communications

Device Information

When you browse our Website, we may automatically collect certain technical information, including:

•      IP address

•      Browser type

•      Device type

•      Operating system

•      Language settings

•      Time zone

•      Pages viewed

•      Products viewed

•      Referral URLs

•      Date and time of visits

•      Website interaction data

Marketing Information

If you subscribe to our marketing communications, we may collect your communication preferences, email engagement, and promotional interaction history.

2. How We Collect Information

We collect your information in several ways, including when you:

•      Visit our Website

•      Create an account

•      Place an order

•      Contact Customer Support

•      Subscribe to emails or SMS notifications

•      Participate in surveys or promotions

•      Submit reviews or testimonials

•      Browse products or interact with advertisements

We also collect information automatically through cookies, pixels, log files, and similar tracking technologies.

3. How We Use Your Information

We use your personal information to:

•      Process and fulfill your orders

•      Verify and process payments

•      Arrange shipping and delivery

•      Provide customer support

•      Respond to inquiries

•      Improve our products and Website

•      Personalize your shopping experience

•      Detect and prevent fraud

•      Protect our business and customers

•      Comply with applicable legal obligations

•      Send order confirmations and shipping updates

•      Send promotional emails or SMS messages if you have provided your consent

We do not sell your personal information.

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to improve your browsing experience and provide essential Website functionality.

Cookies may be used to:

•      Remember your preferences

•      Keep your shopping cart active

•      Analyze Website performance

•      Measure advertising effectiveness

•      Improve Website functionality

•      Personalize content and product recommendations

We may also use trusted third-party analytics and advertising partners, including services such as Google Analytics and Meta Pixel, to better understand Website performance and customer behavior.

Depending on your location, you may be able to manage cookie preferences through your browser settings or our cookie banner.

Please note that disabling cookies may affect certain Website features and functionality.

5. Sharing Your Information

We respect your privacy and never sell your personal information.

We may share your information only when necessary to operate our business and provide our services.

This may include sharing information with:

•      Payment processors (such as Shopify Payments, PayPal, Stripe, Apple Pay, or Google Pay)

•      Shipping carriers and logistics partners

•      Customer support providers

•      Email and SMS marketing platforms (only when you have opted in)

•      Fraud prevention and security providers

•      Analytics providers

•      Government authorities when required by applicable law

All service providers are contractually required to protect your information and may only use it to perform services on our behalf.

6. Payment Security

Protecting your payment information is extremely important to us.

Icelira does not store your complete credit card or debit card information on our servers.

All payment transactions are securely processed through PCI DSS-compliant payment providers using industry-standard encryption technologies.

Depending on your chosen payment method, your payment information is processed directly by trusted third-party payment providers.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you:

•      Order confirmations

•      Shipping notifications

•      Product recommendations

•      Promotional offers

•      New product announcements

•      Company news and updates

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails.

If you have subscribed to SMS marketing, you may reply STOP at any time to stop receiving text messages.

Please note that opting out of marketing communications will not affect transactional messages related to your orders, payments, or customer support requests.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

•      Processing and fulfilling orders

•      Providing customer support

•      Complying with legal, accounting, and tax obligations

•      Preventing fraud and unauthorized activities

•      Resolving disputes

•      Enforcing our agreements

When your personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

•      Request access to your personal information.

•      Request correction of inaccurate or incomplete information.

•      Request deletion of your personal information.

•      Request a copy of your personal information.

•      Withdraw your consent for marketing communications.

•      Object to or restrict certain types of data processing where permitted by law.

To exercise any of these rights, please contact us at:

Email: icelirasupport@gmail.com

For your protection, we may request additional information to verify your identity before processing your request.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights may include:

•      The right to know what personal information we collect.

•      The right to request access to your personal information.

•      The right to request deletion of your personal information.

•      The right to correct inaccurate personal information.

•      The right to know whether your information is shared or disclosed.

•      The right to limit the use of sensitive personal information where applicable.

•      The right not to be discriminated against for exercising your privacy rights.

To submit a privacy request, please contact:

Email: icelirasupport@gmail.com

We will respond within the time required by applicable law.

11. International Users

Our Website is intended primarily for customers located in the United States, but it may be accessed from other countries.

If you access our Website from outside the United States, please understand that your information may be transferred to, processed, and stored in countries where privacy laws may differ from those in your jurisdiction.

By using our Website, you consent to the transfer and processing of your information as described in this Privacy Policy.

12. Children’s Privacy

Our Website and Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected personal information from a child without appropriate parental consent, we will promptly delete such information.

If you believe a child has provided personal information to us, please contact us immediately.

13. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we strive to use commercially acceptable security practices, no method of transmission over the Internet or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us immediately if they suspect unauthorized access to their account.

14. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites before providing your personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will become effective immediately upon posting on this page.

The “Last Updated” date at the top of this Privacy Policy will indicate the most recent revision.

Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Icelira

Website: https://www.icelira.com

Email: icelirasupport@gmail.com

We will make reasonable efforts to respond to your inquiry as promptly as possible.